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client service clerk Verified
Posted on April 25, 2024 by Employer details Ecopest Inc.
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work setting: Private sector. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Explain the type and cost of services offered. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Receive and log complaints. Receive payments. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Provide customer service. Computer and technology knowledge: MS Excel. MS Outlook. MS Word. MS Office. Transportation/travel information: Own transportation. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Repetitive tasks. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Quick learner. Screening questions: Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Experience: 2 years to less than 3 years. Workplace information: Remote work available. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Commission. Group insurance benefits. Other benefits: Other benefits.- LocationEdmonton, ABRemote work available
- Salary$18.00 to $22.00HOUR hourly (To be negotiated) / 40 to 44 hours per week
- Terms of employment Permanent employmentFull time
- Day
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Verified
- Source Job Bank #2894547
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
Work setting
- Private sector
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Provide customer service
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Word
- MS Office
Additional information
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Repetitive tasks
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Quick learner
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Commission
- Group insurance benefits
Other benefits
- Other benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-05-25
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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