user support technician
Posted on May 29, 2026 by Employer details SMART INTEGRATED
Job details
Education: College/CEGEP. Tasks: Give access to computer networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Work conditions and physical capabilities: Fast-paced environment. Repetitive tasks. Personal suitability: Efficient interpersonal skills. Organized. Employment terms options: Morning. Experience: Experience an asset. Employment terms options: Day. Workplace information: Hybrid.- Location 2680 Matheson blvd, E#102Mississauga, ONL4W 0A5
- Work location Hybrid
- Salary$36.30HOUR hourly / 30 hours per week
- Terms of employment Permanent employmentFull time
- Morning, Day
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3586921
Overview
Languages
English
Education
- College/CEGEP
Experience
Experience an asset
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Repetitive tasks
Personal suitability
- Efficient interpersonal skills
- Organized
Who can apply for this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada
- other candidates, with or without a valid Canadian work permit
Advertised until
2026-06-19
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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